As an entrepreneur or small business owner, you oversee all aspects of your enterprise, often doing jobs performed by multiple individuals in much larger companies. Even when everything runs smoothly, this can lead to long days and a significant loss of income-producing hours. Put these five systems in place to simplify your life and make your business more productive.
1. Crisis management
You need to create written procedures for managing your enterprise in an emergency. If you are a solo entrepreneur, this would include everything someone else would need to know to carry on your business in your absence. If you have employees, this would provide the necessary details for completing crucial jobs. The plan would also give specific instructions concerning business disruptions. If you need work to continue as normal, you need a crisis management system.
2. Computer backup
If you use a computer, have a plan in place to back up your files regularly. How often you do this will be determined by your budget and by the amount of data you generate. If you use your computer infrequently, you may only need to do this weekly. If all of your order processing and fulfillment is computerized, you will need to safeguard these records more frequently. If you can’t afford to lose data, you need a computer backup system.
3. Customer follow-up
While you may not need a computer to do business, you do need customers. Even better, you want repeat customers. The best way to build a loyal following is to listen to your clients and provide great customer service. If you want to keep them coming back, you need a deliberate customer follow-up system.
4. Idea capturing
Your business probably started with one great thought. What if inspiration struck and you couldn’t remember your dream? Stay competitive by capturing and implementing great ideas. If you don’t want your business to stagnate, you need an idea capturing system.
5. Online presence content creation
Be systematic about creating content. Determine how frequently you want to publish articles, post to your blog, distribute your newsletter, contribute on social networking sites, and update your Web pages. If you want your ideal customers to find you on the Internet, you need to increase your online presence with a content creation system.
Create these five systems for your business now. By being proactive, you will have plans in place to deal with undesirable situations. The time and energy you invest today can save you time and aggravation in the future.
A crisis management system guards against prolonged business interruptions. Computer backup allows you to restore your files and records without extensive loss of information in the event of a computer crash. Planned customer follow-up cuts down on unhappy customers. Idea capturing decreases lost opportunities and time spent trying to remember. An online presence content creation system increases your visibility to prospects searching the Internet for your product or service. All of this will make your life simpler and your business hours more productive.